Working, with a noticeChecked . In this state since .
Hootsuite has one open incident. Our tests get a response from Ireland and Paris and Virginia (US). No recent reports.
Ireland66 msParis79 msVirginia (US)135 ms
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Official statement from HootsuiteIdentified
Help Center Content Translations
Started . Latest statement .Affected components, per the company: Hootsuite Web Application, Talkwalker Web Application
Identified
Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish, Italian, German, and Portuguese Talkwalker Help Center: French and Japanese Our team has identified the root cause and we’re actively working to restore the translations as soon as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
AI summary and translation of the statements above. May contain errors.
What is happening
Translated content in the Hootsuite and Talkwalker help centres is unavailable. For Hootsuite it affects French, Spanish, Italian, German and Portuguese. For Talkwalker it affects French and Japanese.
Who is affected
People using the help centres in those languages. The company does not name regions, so it is not known whether Portugal is included, but Portuguese is among the affected languages.
What Hootsuite is doing
According to the 13/10 update at 23:51, the company has identified the root cause and is working to restore the translations as soon as possible. It gave no timeframe. The incident is still in the identified stage.
Suggestion
If you need help, use the help centre in another available language, such as English. Check the Hootsuite status page later for updates.
Status timeline
Response time
Measured by our tests from Ireland (EU), every 5 minutes.
Availability measured by us
7 days100.0%
30 days100.0%
90 days100.0%
90 days agotoday
Measured by our tests. 1 day so far: history grows daily.
On 14 November at 18:55 (Lisbon time), our data showed for this service: working, with a notice. The live status is at the top of this page.
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Where does this information come from?
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